Massachusetts Restaurant Association

508.303.9905

The Restaurant Leadership Institute

The Certification in Restaurant Leadership

Starting Tuesday, September 16, 2025

With decades of combined experience in executive education and service business management, we are proude to be a team of diverse and knowledgeable educators and consultants. The experience, capability, and passion of our team are the foundation for our success in bringing value to your team.

Brian P. Connors, M.S., CHE, CSW

Director of Innovation & Strategy Accelerating Leaders
September 16 Leading People
9:00AM – 12:00PM Leading Dynamic Teams
1:00PM – 4:00PM Leading Transformative Organixations
January 6, 2026 Inspiring a Positive & Evolving Culture
9:00AM – 12:00PM Creating High Performing Cultures
1:00PM – 4:00PM Engaging Your Emerging Workforce

 

Dale Gomez, M.S.

Assistant Teaching Professor and Director, Information & Instructional Technology Florida International University Hospitality & Tourism Management
October 7  Embracing Technology and Trends
9:00AM – 12:00PM Activating Artificial Intelligence
1:00PM – 4:00PM Strategic Marketing in a Social Age

 

Melissa Varao

Director & Chair, Business and Economics
Salve Regina University
November 4 Elevating Guest Experiences
9:00AM – 12:00PM Designing Exceptional Experiences
1:00PM – 4:00PM Serving Quality 

Patrick Renna

Chief Financial Officer
Proof of the Pudding
December 2 Enhancing Business Acumen with Patrick Renna
9:00AM – 12:00PM Controlling Foodservice Financials
1:00PM – 4:00PM Decision Making with Data