Massachusetts Restaurant Association

508.303.9905

Workforce Training

In 2024, MRAEF successfully launched fully grant-funded training package opportunities. Our first ever ESOL course completed in August 2024, which included participants from nine restaurant concepts, seven home countries, and three native languages! 100% of students said upon conclusion that they would recommend the class to their associates, and we hope to obtain funding for future repeat classes.

The other three tracks of training—Hourly, Culinary, and Management—are currently OPEN enrollment and FREE!

For more information contact:
Malia Milstein
Workforce Development Coordinator
mraefworkforce@themassrest.org
Office (508) 573-4181

Use the MRAEF’s Training to impact your employee retention TODAY!

Importance of Training & Development 

  • Tackle shortcomings
  • Performance improvement
  • Employee satisfaction
  • Increased productivity
  • Self-driven

A boost to your bottom line

Improved productivity

The development of a better company culture

Increased employee engagement

Better retention rates

Free Training for Your Employees!

Workforce Development opportunities for the Restaurant Industry

Hourly Track

Intro certification and trainings for all FOH and BOH hourly employees

  • =ServSafe Allergen/Massachusetts Allergen Awareness
  • =ServSafe Food Handler
  • =ServSafe Alcohol
  • =Unconscious Bias for Employees
  • =Sexual Harassment Prevention for Employees
  • =Financial Literacy

Learn more about the Hourly workforce training program

CUlinary Track

Includes culinary training and cook certification

  • =Rouxbe Online Basic Culinary Training
  • \Knife Skills
  • \Cooking Methods
  • \... and more!
  • =ACF Fundamentals Cook Certificate
  • =Financial Literacy

Management Track

Certifications to ready an hourly employee to be promoted to a management role

  • =ServSafe Allergen/Massachusetts Allergen Awareness
  • =ServSafe Manager
  • =ServSafe Alcohol
  • =Unconscious Bias for Managers
  • =Financial Literacy
  • =Train 321 Full Course Suite
  • \How to Deal with a Difficult Customer
  • \Upselling
  • \Workplace Ethics
  • \... and more!

Learn more about the Management Track workforce training program